METUS: From Fragmented to Future-Ready with BlueCloud and Snowflake

Established in 2018 through a joint venture between Trane Technologies and Mitsubishi Electric US, Inc., Mitsubishi Electric Trane HVAC US (METUS) delivers premium electric-based HVAC systems for residential, commercial, and industrial applications. Committed to quality innovation, responsive customer service, and long-term partnerships, METUS faced a significant challenge in achieving its goals due to fragmented reporting systems and limited data insights.  

Partnering with BlueCloud, METUS embarked on a comprehensive data transformation journey. By introducing a modern data governance framework and a scalable, cloud-based architecture, the company restored confidence in data quality, enabled real-time inventory visibility, and unlocked measurable productivity gains. This initiative not only resolved immediate operational inefficiencies but also positioned METUS for sustained growth, innovation, and stronger customer relationships.

“When it comes to quality and overall value, METUS continues to lead the market.”

-Nick Smith, VP of Data and Analytics METUS shared.

• Built a scalable, future-proof cloud architecture with Snowflake, AWS, Fivetran, dbt Cloud, and ThoughtSpot.

• Built a robust governance framework and single source of truth.

• Boosted efficiency by shifting from static reports to real-time, cloud-based insights.

• Enabled real-time inventory visibility for accurate order alignment.

• Cut reporting latency from daily to hourly, improving decision-making.

• Saved 26,000 man-hours and $1.5M in analyst time.

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From the beginning, METUS has prioritized quality innovation, responsive customer service, and building long-term relationships. Yet, the absence of comprehensive data insights created a significant barrier to achieving these goals. To better illustrate the challenges and objectives, the following key points stand out:

• Commitment to excellence: Since its inception, METUS has focused on quality innovation, responsive customer service, and nurturing long-term customer relationships.

• Data limitations: A major obstacle was the company’s lack of comprehensive data insights, which restricted its ability to operate efficiently.

• Outdated reporting systems: METUS’s reliance on static tabular reports posed a serious barrier to operational efficiency.

• Strategic objective: The primary goal was to restore user confidence in data quality while providing timely insights to support both tactical and strategic decision-making.

• Operational challenge: The absence of timely insights hindered the alignment of warehouse inventory with open orders, ultimately leading to late and missed shipments.

“My goal was to develop and implement a data and analytics strategy for the company. The clear underlying gap was the lack of a data governance framework. My aim was to implement that along with a scalable technology stack to deliver more value for our partners and internal stakeholders,” explained Smith

BlueCloud helped METUS define the most effective approach to overhauling their data infrastructure, focusing on optimization and efficiency. The core strategy, “data as a service,” emphasized real-time availability, reliability, and high-quality data as the single source of truth for self-service analysis. This transformation began with a robust data governance initiative, laying the foundation for subsequent infrastructure upgrades and process improvements.

Implementation of Cloud Technologies: A Foundation for Success

BlueCloud introduced a holistic approach to the transformation, leveraging four core cloud technologies to deliver a simplified, scalable, and future-proof architecture:

• Snowflake, running on Amazon Web Services (AWS), chosen as the foundation to support current and future workloads—enabling business value through use cases such as data sharing with distributors, customers, and partners.

• Fivetran, a leader in enterprise data integration, implemented to extract data from SAP.

• dbt Cloud, deployed to transform the data and ensure it was analytics-ready.

• ThoughtSpot, enabling self-service analytics and interactive visualizations.

BlueCloud’s technology implementation transformed METUS’s data capabilities by ensuring real-time inventory visibility and building a solid foundation for future integrations and advanced analysis. This shift empowered the organization with actionable insights across the entire value stream, unlocking measurable efficiency gains and strengthening customer relationships.

Key outcomes included:

• Real-time visibility into warehouse and distribution data, ensuring more accurate and timely decision-making.

• Shift from daily to hourly data, unlocking deeper insights and delivering tangible productivity gains of 26,000 man-hours and $1.5 million in analyst time savings.

• Improved data accessibility, enabling the inventory management team to seamlessly match open orders with current inventory.

• Greater agility in customer support, resulting in more on-time shipments and an enhanced customer experience.

• Stronger customer relationships, driven by consistent performance, responsiveness, and overall return on investment to METUS.

The future for METUS and BlueCloud is promising, with the implemented cloud technologies enabling continued innovation. BlueCloud helped METUS to deliver immediate productivity gains and cost savings, but also overcome obstacles and set the stage for continued growth, innovation, and enhanced customer experiences.

METUS is now entering a managed service period with BlueCloud, aimed at driving further value-stream efficiencies and expanding overall business impact through Snowflake. This next phase will focus on advanced capabilities such as secure data sharing with METUS customers, distributors, and partners.

The collaboration between METUS and BlueCloud stands as a model for a successful data transformation journey—one that not only modernizes infrastructure but also creates long-term value across the enterprise ecosystem.

"Driving the transformative effort was BlueCloud, a partner uniquely equipped to address METUS's challenges. During the consultation process, I was impressed with BlueCloud’s ability to draw on a wealth of industry expertise while crafting a personalized experience for the project."

- Nick Smith | VP of Data and Analytics, METUS

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